Ticket System

• Why to choose Iko's ticket system over other paid and famous bot's ticket system?

Answer : Iko's ticket system has been drafted after careful research for over a month and taking up suggestions/complaints from server owners about the features they were lacking in big bots.

Some notable features

• Unlimited ticket embeds

• Fully customize ticket embed formed and the ones sent within ticket

• Get transcripts of tickets

• Claim ticket option

• Mark ticket channel formed NSFW

• Have different staff/category for each ticket embed (optional)

• Get logs of ticket system

Commands

/ticket embed : Create a ticket embed

Necessary Arguments :

• category-id : Category in which tickets will be created

• staff-role : Role which will be able to view ticket channel formed

Optional Arguments :

• embed-title : Title of ticket embed

• embed-desc : Description of ticket embed

• embed-image : Image URL of ticket embed

• embed-color : Color of ticket embed (hex color)

• button-color : Color of ticket embed button

• ticket-message : Message sent within ticket when it is opened

• ticket-title : Title of embed sent within ticket

• ticket-desc : Description of embed sent within ticket

• ticket-image : Image URL of embed sent within ticket

• ticket-color : Color of embed sent within ticket (hex color with #)

• ticket-suffix : Suffix for the ticket channel name. Prefix will be username.

• transcript : Whether to recieve transcripts for tickets formed using the embed

• nsfw : Whether to mark the ticket channel formed as adult channel

• more-roles : Other roles which are able to view the ticket. Seperate using comma for more than one

For new line in description add /n.

Example :

Hello/nthere will be converted to :

Hello 
there

Variables :

This variables can be used for ticket-message ,ticket-title , ticket-desc & ticket-image arguments

• %user% : replaced with mention (@user) of user who created ticket

• %user_name% : replaced with name of user who created ticket

• %user_id% : replaced with ID of user who created ticket

• %user_dis% : replaced with discriminator of user who created ticket

• %user_avatar% : replaced with image URL user's of avatar

• %user_created% : replaced with timestamp of account creation of user who created ticket

• %user_join% : replaced with timestamp when user who created ticket joined server

• %member_count% : replaced with number of members in your server

• %cur_time% : replaced with current timestamp

• %server_id% : replaced with server ID

• %server_name% : replaced with server name

/ticket log : Ticket system log channel

Necessary Arguments :

• channel : channel where logs of ticket system would be logged

/ticket close : Close ticket

/ticket close can be used by either staff or any user within ticket to close the ticket.

/ticket add : Add user/role to ticket

Optional Arguments :

• user : user you want to add

• role : role you want to add

/ticket remove : Remove user/role to ticket

Optional Arguments :

• user : user you want to remove

• role : role you want to remove

FAQs

• Why is Iko not able to create a ticket channel?

It can be due to either of following reasons : • Iko has exceeded amount of channels it can create per day • Iko is not having permissions to create a channel